Return Policy

We are not always successful in the eyes of our customers. About 1 in 5 customers do not like their fragrance. While we do strive to do better, that's the reality of what we do and we are happy about helping those who do get their fragrance back.

At Scentmatchers we know how much you want your fragrance back! Therefore, we will work with our you to get it right. We can tweak the scent and send different versions until YOU are satisfied. If we are unable to make you satisfied after trying again (and again if needed), we will provide a full refund with no return necessary.